The fastest way to get a replacement PADI card is to buy a PADI eCard. You can download it instantly after purchase.

A PADI eCard is an electronic version of the physical certification card. It displays all the information instructors and dive operations need to verify certification. 

Physical replacement cards are printed and mailed within 2 business days and can take two weeks or more to arrive within the domestic US or 4+ weeks for international mail. Express shipping options are not available.

A PADI® certification card is your passport to explore the world below the surface, and proof you’ve successfully completed PADI training. Carry your PADI certification card with you to verify your diver training level with dive centers around the world. 

A PADI eCard is an electronic version of the traditional plastic certification card. It displays all the information instructors and dive operations need to verify your scuba certification including:

• Diver name
• Diver number
• Certification level
• Birthdate
• Certification date
• Instructor name 
• Instructor number
• Dive center or resort information (if applicable)
• ISO qualifications (where applicable)

PADI eCards are hosted, managed and displayed through the PADI App, available free from Apple’s App Store or Google Play.

• Download the PADI App for Apple^® iOS devices
• Download the PADI App for Android™ OS devices

You can access PADI eCards on multiple devices within the same operating system (OS) family (Apple or Android) and re-access cards when upgrading devices within the same OS family. 

After completing your dive certification, you can access your eCard in the PADI App. 

1. Download the PADI App (if you don’t already have it)
2. Log in using the same email address and password you use to log in to PADI.com. 
3. Select the PADI eCards button

• Download the PADI App for Apple^® iOS devices
• Download the PADI App for Android™ OS devices

After completing your dive certification or purchasing a PADI eCard, it will be available for download instantly. 

Please note: If you upload a new image, it may take up to two days for the new image to appear because it must be reviewed and verified by PADI Staff.

If you are having problems accessing your PADI eCard, follow the steps below:

1. Confirm you have a strong data/internet connection.
2. Ensure your mobile device is running the latest version of Android’s operating system or Apple’s iOS.
3. Remove and redownload the PADI App. Ensure you type in your email address (or turn off autofill as this will add a space to the end of your email address and cause issues with your login)
   Download the PADI App for Apple^® iOS devices
   Download the PADI App for Android™ OS devices
4. Restart your device, open the PADI App and select the PADI eCards button. Click update.

If the steps above do not resolve the issue, contact the customer service team for your local PADI Office. Please include your full name, date of birth, the email address you use to log in to the PADI App and the eCard certification level you purchased. We currently do not process orders for customers residing in Japan. To order a replacement card, please contact PADI Asia Pacific Japan. 

PADI Americas: [email protected]

PADI Canada: [email protected]

PADI Asia Pacific: [email protected]

PADI Asia Pacific Japan: [email protected] 

PADI Europe, Middle East and Africa: [email protected]

If you recently earned a new PADI certification, congratulations!

• PADI Divers receive an eCards to show their diver status across the world. All divers have the option to purchase a physical card.

After certification the PADI eCard, it will be available for download instantly. 

Please note: If you upload a new image, it may take up to two days for the new image to appear because it must be reviewed and verified by PADI Staff.

If you are having problems accessing your PADI eCard, follow the steps below:

1. Confirm you have a strong data/internet connection.
2. Ensure your mobile device is running the latest version of Android’s operating system or Apple’s iOS.
3. Remove and redownload the PADI App. Ensure you type in your email address (or turn off autofill as this will add a space to the end of your email address and cause issues with your login)
   Download the PADI App for Apple® iOS devices
   Download the PADI App for Android™ OS devices
4. Restart your device, open the PADI App and select the PADI eCards button. Click update.

If the steps above do not resolve the issue, contact the customer service team for your local PADI Office. Please include your full name, date of birth, the email address you use to log in to the PADI App and the eCard certification level you purchased. We currently do not process orders for customers residing in Japan. To order a replacement card, please contact PADI Asia Pacific Japan. 

PADI Americas: [email protected]

PADI Canada: [email protected]

PADI Asia Pacific: [email protected]

PADI Asia Pacific Japan: [email protected] 

PADI Europe, Middle East and Africa: [email protected]

Any replacement cards purchased after the diver turns 15 will automatically be printed without the “Junior” designation. 

All you have to do to upgrade a Junior Diver card to a standard certification level is order a replacement card for the Junior certification level. If the diver is 15 years of age or older, the new card will not have Junior on it.

Divers who complete a certification with a PADI 5 Star Dive Center or Resort automatically receive a gold card instead of the standard blue card. If you would like a gold certification card, search for a Five Star PADI Dive Center or Resort and complete a course with one of their instructors. 

To change the name on your diver record and any replacement cards, click the link below to upload your legal documents:

https://help.padi.com/hc/en-us/requests/new?ticket_form_id=360001218814

Once your information has been updated in our system, you can order a replacement card with your new name.

PADI AWARE Foundation is a publicly funded, charitable nonprofit with three registered charities across the globe. Together with PADI - the world's leading scuba diver training organization - PADI AWARE Foundation works to achieve balance between humanity and the ocean.

PADI AWARE Foundation’s mission is to drive local action for global ocean conservation through citizen science, public policy and community grants. AWARE programs address the key threats facing the marine environment, advance the PADI Blueprint for Ocean Action, support the implementation of the UN Sustainable Development Goals and engage the PADI Torchbearer Community.

Learn more about AWARE’s history and conservation strategy.

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You can also order a replacement card or eCard from any PADI Dive Center or Resort.

Absolutely, PADI replacement cards are a thoughtful way to commemorate a special dive trip or scuba diving milestone.

You need to sign in to your PADI account to purchase a replacement PADI certification card (physical or eCard). Each person with their own account should sign in individually to purchase a replacement card. If you have family members who wish to purchase a replacement card, sign out of your PADI account, then have each person sign in to their own account to make the purchase and sign out of their account once the purchase is complete. This will ensure that the details for each replacement card are accurate and purchased eCards will display in the correct PADI account. To purchase for another diver, contact a PADI Dive Center or Resort.

You will need to show proof of your diver certification to scuba dive or rent scuba gear. PADI Dive Centers and Resorts can look up your PADI dive certification online. However, if you’re diving with an operator that isn’t a PADI Member or if there is a poor or non-existent internet connection, you might miss your dive. It’s better to be prepared and carry proof of your dive certification in eCard, physical card, or both.

You can purchase a physical replacement card made from recycled materials, a digital eCard, or both. A PADI eCard can be downloaded immediately and contains all the information needed to verify your dive certification.

Physical replacement cards are printed and mailed within 2 business days but can take two weeks or more to arrive. Express shipping is not available.

You will receive a digital PADI eCard when you complete your dive certification. You can also purchase a physical card made from recycled materials (good for remote destinations) and limited-edition card designs at PADI.com.

Yes. You can access your dive certifications through your PADI.com account online or with the PADI App.

Sign in to your PADI.com account or create a PADI account online. Go to “My Profile”, then Certifications & Credentials.
 

Or download the PADI App for mobile access to your eCards and dive certifications. Login to the PADI App, go to “Dive”, then select the eCards button.

Contact your PADI Dive Center or Resort, or PADI customer support if you need to make an update to your dive certification card details.