Customer Service

 

Learning to dive and being a diver require support services, which you get through an ongoing relationship with your local PADI Dive Center or Resort. PADI Dive Centers and Resorts bring together the equipment, education and experiences that make diving possible. And, they involve you with the environment so that we and coming generations have a place to dive in the future.

PADI Dive Centers and Resorts are committed to providing top customer service. Each of the global PADI Offices backs them in their commitment to you. As a result, the PADI organization has become known for providing the dive community’s best customer service.

If you have a customer service question, you have several options depending upon the type.  For most customers service questions, contact your PADI Dive Center or Resort for a local, personalized response.

PADI upholds high standards and quality service to protect your safety. When a PADI facility or member fails to meet these standards, expulsion is necessary. View all listings in the Quality Management report.

Click here for answers to frequently asked questions:

• General Questions
• Jobs At PADI
• Lost or never received certification cards, check with the issuing PADI Dive Center or Resort. Or, click here
• PADI Diving Society Questions
• Technical Support for PADI.com
• Technical Support for PADI Products
• Quality Management (compliments or complaints)

If your local PADI Dive Center or Resort and/or the above links don’t address your concern, use the following contact for general customer service assistance:

 

Contact PADI

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